Unfortunately we are unable to alter orders once in progress as they have been picked and packed at our warehouse. Please contact our customer service team an email and we can help advise further.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. Our Customer service representative James will be on hand to help, email us on info@dripunion.com

However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We currently ship to the United Kingdom, Ireland and some parts of mainland Europe. To enquire about shipping to a different destination, please contact us.

Standard shipping normally takes 2-3 days. Next day shipping is also available (for domestic UK orders, and is shown at checkout). International shipping times depend on the products and destination (estimated at checkout).

As a buyer, you agree to pay any/all local, state, federal, or international taxes (including sales taxes) that may be due with respect to your purchase transaction. We currently do not offer prepaid duties and taxes so please be aware that your order(s) could incur customs charges. These charges will sent to you via text / email and the fee for you as a customer will be around 10% off the order price, so please bare this in mind before purchase.

On the very rare occasion our warehouse team have either fulfilled an incorrect product. Or your product has been damaged in transit. Please reach out to our customer service team, info@dripunion.com, James will be more than happy to assist you!

We do not take any responsibility for parcels left in safe places or chosen neighbours.

This is down to the MyDPD safe place preferences you have set and confirmed in the MyDPD App. Your personal preferences, override ours that do not allow parcels to be left safe.

All contactless deliveries come with GPS, a clear POD image upon delivery, with coordinates. We are in contact with our DPD representative on a daily basis regarding these issues and have the above information for every completed delivery. We can see if your parcel has been delivered.

If you believe your parcel has been stolen, we recommend to contact the police prior to contacting us. If you can provide us with a valid crime reference number, please email us and we will assist you further.

Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

View Our Returns Policy

We process all outstanding returns within 48 hours of recieving them, our PO BOX returns address is open 7 days a week.

Once processed you will recieve an email. Please allow upto 10 working days for your respected bank to release the funds back into your active balance.